Privacy Policy

Effective Date: May 2013

We at JOLO Winery & Vineyards appreciate your concerns about privacy and above all value the relationship we have with our visitors. This Privacy Statement describes the types of personal information collected by JOLO Winery on this website. It also describes how we may use the information that we collect, to whom and under what circumstances we may disclose it and the measures we take to protect the security of the information. This document also contain information how you can contact us for any reason.

Click on one of the links below to jump to the listed section:

Information We Collect and How We Use It
Information We Share
Links to Third-Party Websites
How We Protect Personal Information
Updates to Our Privacy Statement
How to Contact Us

Information We Collect and How We Use It

Personal Information We Collect About You 
You may choose to provide personal information (i.e. name, telephone number, mailing address and e-mail address) through our website. Below please find the ways in which you may provide the information, the content of information you may submit and the ways we may use that information. Please note that your information may also be used for internal purposes.

Contact Us 
If you communicate with us through the “Contact Us” link on our website, we may ask you for information such as your name, email address and telephone number so we can respond to your questions and comments. We also may use the information you provide to evaluate the quality of our products and to communicate with you about our products and services.

Join Our Mailing List 
On our website, you may sign up to receive e-newsletters, notice of special events, exclusive offers and promotions, and product news. To sign up, we ask you for contact details such as your name and e-mail address. We use your contact details to send you the information you request and communicate with you about our products and services. You may also stop the delivery of future e-mails from us by clicking on a link provided in every e-mail. It may take up to 7 busines days to honor your request. By providing your personal information in signing up, you consent to our transferring and processing it in the United States.

JOLO Club Memberships and On-line Purchases 
If you choose to make an online purchase or wish to join a wine club, we may collect information such as your name, address, phone number, date of birth, and credit or debit card information. We use this information to process your order, communicate with you about our products and promotions, and collect feedback on your experience on this site. By entering personal information to make a purchase, you consent to our transferring and processing it in the United States.

Other Website Features 
We offer visitors to our website various features for their information and enjoyment, which will change from time to time.

Information We Collect by Automated Means 
We collect certain information by automated means when you visit our website, such as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as “cookies and IP addresses as explained below.

Like many companies, JOLO Winery & Vineyards uses “cookies” on our website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

IP Addresses 
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We also may use this information to enhance our website.

Information We Share

JOLO Winery & Vineyards does not sell or otherwise disclose information about our website visitors, except as described here. We may share the information you provide with our affiliated companies so they can communicate with you about products we think might interest you. We also may share the information with service providers we have retained to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

From time to time, we may provide links to third-party websites. These websites may operate independently from JOLO Winery & Vineyards and may have their own privacy statements in place, which we strongly suggest you review if you visit any linked website. To the extent any linked website you visit is unrelated to JOLO Winery & Vineyards we are not responsible for its content or any use of the website.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards on this website to help protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the JOLO Winery & Vineyards web site. We use secure socket layer (SSL) technology to help protect your credit card information as it is transmitted to us.

Updates to Our Privacy Statement

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices. If there are material changes to our Privacy Statement, we will post a prominent notice on our website and indicate at the top of the statement when it was most recently updated and provide other appropriate notice to you.

How to Contact Us

If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you, please contact us by emailing us at [email protected] or by writing to us at JOLO Winery & Vineyards, 219 Winery Lane Pilot Mountain, NC  27214.

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